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Ordering and Payment Methods

Please use our on-line ordering system, whether or not you intend to pay on-line.


use our on-line ordering system, Print an order form, check for out-of-stock items, Phone, mail or fax us

Payment pay by credit card using our secure website, pay through PayPal, Mail, Phone, fax, or direct deposit

On-line ordering is easy

Unlike other "shopping cart" systems ours does not require you to pay on-line. It is easy to compile your order and send it to us without paying over the internet, if you wish. If you use our secure website to pay by credit card, you will not be charged until your order is ready to go.

To start your on-line order, go to either our products page, or our on-line catalogue and click on the picture of the item you would like to order. It will appear in a bigger view, and at the top of the page you will see an "order this" button. Once an order is started you can get a detailed view of your order with pictures, change or delete items from your order, clear your order & start again or finish/send us your order and pay

It is not necessary to get all your order together in one go, our system will "remember" your order and allow you to finish it later on (up to 2 months later!)

Ordering when you already know the product codes you want

If you already have a list of the items you want, then you don't have to hunt around our pages finding them. Just go to our "Order by Product Code" page, and type them in.

Mail or phone

Please use our on-line ordering system to send your order, then phone or mail your payment to us at

Phone 02 6552 4188,

PO Box 525,
Matraville NSW Australia 2036

contact us

Payments should be made to J & W Carmichael

If you want to speak to John or Wendy Carmichael, we are available 9am - 5.30pm Mon-Fri Australian Eastern Standard time. Click here to find out the time in Eastern Australia at the moment.

Click to get a Printable order form

click to learn more about e-PathPayment methods

As the final step in our on-line ordering system you choose your preferred payment method:
Credit card We accept payment by Visa or Mastercard via our secure website . You can also choose to phone in your credit card details after you submit your order. We accept Amex
PayPal The PayPal payment method is free to join, and highly secure, it is owned by eBay. If you use this method we never get to see your credit card details. If you have more questions about PayPal click here
Direct deposit EFT or Direct Deposit into our bank account: You choose this option when you finish your order and we will show you our direct deposit details. This is often possible over the internet using your Banks' on-line banking web site.
Cheques Australian Bank Cheques and Australian Money Orders. We cannot accept overseas bank checks or international money orders (because they charge us $10 to process them!). Australian personal cheques are accepted, but delivery is delayed until the funds are cleared. Please make them payable to J & W Carmichael. Don't forget to put your name on the back of the money order so we know who sent it!



Freight Charges:
All prices, credit cards and orders are processed in Australian Dollars. As a guide, the Australian dollar is worth the same as a US dollar. You can check your current exchange rate against the Aussie dollar by clicking here
big product range
Browse our product catalogues by clicking on catalogues above (on our menu), each can be printed out by right-clicking and choosing "print this frame". A full-size image of each product is available on the catalogue by clicking the thumbnail image. We do not have a printed-on-paper catalogue.

Want to know more about Delivery, Returns, Privacy Policy, GST, Items not in Stock? Click here



If you are experiencing other problems with our ordering system, please click here, for advice.



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