Most problems are caused by browser settings:
If you are experiencing other problems with our ordering system, such as the pages coming up with errors when you order, you may have corrupted "cookie" files. The "cookie" file is stored on your computer and contains the item information for your order. Try these steps to rectify it. If this doesn't work, please contact us.
Please go to our menu- under general - ordering
there is an item that says "Clear your order"
If that doesn't work, can you try clearing your "cookies":
In Internet Explorer, choose tools - internet options -
if you are using version 6, there will be an button that says "Delete cookies"
click Temporary Internet files - settings, view files.
You will see a list of all the cookies on your computer.
Try to find the one that says ****@craft.ontheinternet.com.au/
and delete it.
You may then have to close your browser, then re-open it.
It might be a problem on our server, and we don't know about it yet!
Please contact us, either by filling in our form, or phoning John on 02 65524188
Also try out Frequently Asked Questions page